FRONT DESK SALES TEAM/ GUEST SERVICE COORDINATOR / PART-TIME
At Spark Salon we strive to make every clients visit an exceptional experience. We believe that experience starts with the front desk coordinator.
Use your skills, experience & talents to be part of something BEAUTIFUL!
As a member of the front desk sales team you will perform the following essential functions…
Acknowledge all customers within 30 seconds of entering the Salon and offers friendly, prompt, and courteous service.
Assist guests with booking future reservations.
Grow the stylists/salon business by recommending additional services when booking appointment.
Inform customers of current promotions and provide knowledgeable, professional product recommendations to guests.
Handle sales, refunds and exchanges courteously by ensuring that the correct price, tax and/or discount are applied correctly.
Resolve customer complaints promptly and successfully by investigating problems, developing solutions and implementing them.
Complete all paperwork in a timely, consistent and accurate manner.
Adhere to all Spark Salon customer service policies.
Experience we are looking for…
High school diploma, no relevant work experience or equivalent combination of education and relevant work experience.
Demonstrates significant competency in sales, products and service.
Developed communication skills.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships.